Yes. We appreciate that very often our customers will not know their exact completion date in advance. So we will take a 10% deposit to secure our services, and then work with you to ensure that the date is suitable for you. With this method we have have had 100% success in getting our customers the date that works for them.
Yes, we are more than happy to deliver these to you on request.
Yes, this is no problem at all. Our loaders are experienced in disassembling & reassembling furniture. Just let us know in advance what needs doing so we can be sure to bring the relevant tools.
No, not in the least. This is a common scenario for us. We will bill according to the time and effort to get the job done. When we do the initial assessment of the move we will make sure that this is clearly factored into the quote.
This is why we are a good choice for you. We pride ourselves on handling all of those things as our regular business. This makes us a one-stop shop for you.
We cover all of Europe. Complex and simple removals across borders are part of our regular business.
We have a large (and growing) fleet of removal vans so 3 is not a problem as long as we have some notice. Contact us to find out about the availability of our vans for multiple vehicle jobs.
Absolutely. very often, for long distance removals we will pack and load on the first day, then leave the locked vans in our secure compound (for a move up-country) or by the premises being vacated. The vans then complete the move next day.
We enter the items on behalf of the client so they will receive the full proceeds from the sale to their own account.
Our staff have a great deal of experience from working with local auctioneers, so will usually know what is likely to sell. That said, we tend to err on the side of caution. So, if there is any doubt, we will contact the auctioneer to get their professional opinion.
We have built up a very good relationship with David Lay Auctions, who are, by a long chalk, the most professional and reputable auction house in West Cornwall. So we generally use them for our clearances.
We take 0% from our customers’ auction sales proceeds. All items sold at auction have the entire proceeds (after auctioneer’s commission) given to our customer.
Nearly all our waste items are recycled or re-used. The tiny percentage that cannot be dealt with in this way are burnt for energy recycling.
We do not store perishable items.
No, this is company standard that our containers are not insured, but if you have content / house insurance, providing you speak to your provider your furniture should still be covered by this insurance.
All our containers are 20 foot.
Our A1 condition containers are completely sealed in a gated compound with CCTV.
We periodically check containers for any signs of this. As the containers are all new and in top condition this has never been an issue for us.
We are happy to take cheque, bank transfer or over the phone payments.
The first option is to use our online quotation form. We can then arrange for our managing director to come out to view your property & give you a price guide for your removal or house clearance.
Our staff and vehicles are all insured for any damages to your possessions or property during the move or clearance. Our vans have up to £20K insurance for anything in them.
We accept all major credit cards. Also, in certain situations regarding house clearances, it is quite common for us to agree terms regarding probate situations. So we can clear a property and wait on the sale of a house for payment if we have agreed the terms in advance.
Get in touch by email, phone or chat – we are happy to help, complete our form and we’ll get straight back to you.
